The duo of Kenny and Kenny did an outstanding job cleaning all of our air ducts and vents. Very thorough and professional
Response from the owner:Steve,
Thank you for your great review of Alpine Group's air duct cleaning service at your home.
We are very fortunate to have many great employees like Kenny and Kenny here at Alpine Group.
Please let me know if you have any issues in the future.
We really appreciate your business.
Dave Adams - Owner
Alpine Group
I want to give kudos to Sam and Mark. We had our air ducts cleaned after moving into our new home last spring; they probably hadn’t been cleaned in almost 30 years. Sam was very friendly and answered my numerous questions. I recently had my HVAC serviced from a different company and he seemed to think the return duct was still dirty, showing me a photo that was pretty dimly lit. I called alpine and they had Mark come out within a business day and double check the initial duct cleaning. Sure enough, the return looked clean to me, so seems that my HVAC tech just took a really poor photo. I once again had a ton of questions and Mark actually went up into my attic to look at the ducts himself, which was above and beyond. Overall Alpine has been there through the long haul so I really appreciated them being so hands on.
Response from the owner:Rebecca,
Thank you very much for your great review of the service you received from Alpine Group.
We really appreciate your business.
Sincerely,
Dave Adams - Owner
Alpine Group
Alpine (specifically, Mark) went above and beyond to make sure my condo was mold-free before moving in. When I had a mold test done as part of the buyer's inspection, one type of mold tested so high that I thought for sure I would have to back out of the sale. Alpine checked and re-checked every nook and cranny in the condo, couldn't find a source, and ended up coming to the conclusion that the mold was in the staging furniture. They were right - once the furniture was removed and they did basic remediation, spore count went down to zero. I didn't pay for the remediation (that was the seller's responsibility), but I saw the cost and thought it was super reasonable.
Thanks so much, Alpine!!
For anyone wondering - the staging company was Hoosier Home Stagers, and I've heard through the realty world grapevine that my condo was not the first case of this that their furniture caused.
Response from the owner:Colleen,
Thank you very much for your great review of Alpine Group's mold remediation services at your new home. We really appreciate your business.
Merry Christmas!
Dave Adams - Owner
Alpine Group
Alpine came out to remediate a small amount of mold identified in the home inspection. The title company cut them a check and they scheduled the work quickly. They were great to work with
Response from the owner:John,
Thank you very much for your review of Alpine Group's mold remediation service at your home.
We really appreciate your business.
Please let me know if you have any issues in the future.
Dave Adams - Owner
Alpine Group
This was my third service from Alpine Maintenance Group and they have provided phenomenal service every time. They have super trustworthy, knowledgeable employees who always leave me feeling super confident about the work that was done. Highly recommend!
Response from the owner:Molly,
First, I apologize for the delayed response to your review. My hard drive crashed and today is the first day it's back up and running.
Secondly, thank you very much for your great review of Alpine Group's air duct cleaning service at your home.
We really appreciate your continued support of Alpine Group.
Please contact me directly if you have any issues in the future.
Thanks again,
Dave Adams - Owner
Alpine Group
Excellent job. As you can see from last pic we were blown away with their service!
Response from the owner:John,
Thank you very much for your 5 Star review of Alpine Group's air duct cleaning service at your home.
We really appreciate your business!
Dave Adams - Owner
Alpine Group