I have used Alpine Air twice to clean my hvac system and I was more than pleased. In both cases, they were on time and very professional. Courteous and knowledgable. They took great care in moving their equipment through my house and also took the time to explain to me where they found vents or returns that were in need of extra attention. In addition, they took pictures to show me their progress. I believe they left my place better than they found it!read more
I manage a commercial building and we had a smell that we could not identify and it was driving us and our tenant crazy. Dave came out and identified the smell within 5 minutes. I called out our hvac guys and it was exactly what he said it was. It resulted in no work for Alpine but he could not have been more helpful. He is awesome and I will not hesitate to use them in the future and recommend them to anyone that needs that type of work done!!read more
Jose amd Christopher came to clean my furnace duct work. They cleaned up after themselves, they were polite, on time and overall a great company. First of many contractors ive hired that Id call back if needed. ☺read more
Awesome awesome company! These people (Mark especially) went above and beyond their duty to help get my mom's house sold. Feel confident that you are getting the best service available if you go with this group!read more
Sam and Eric came on time, were professional in their appearance and actions. I gave them a quick tour of my home and they went right to work. They were helpful in showing me places of interest needing attention and what they can do to clean and or do a quick fix to them. They actually cleaned the system in less time then planned. I really appreciate that. This was the first time using Alpine and most likely not the last, quick thorough and great to work with. Thanks!!!!read more
I was involved in the transaction that led to the 1 star review from the other user on this page. In contrast to what was said in that review, the quote that was provided for the remediation of a basement in a home was sufficiently detailed. The quote it self was provided expeditiously to meet our closing deadline to the credit of Alpine. The quote was reviewed by all and approved. Only during the billing were there objections to the level of detail. This was not the fault of Alpine. If there were issues with the detail, they should have been addressed before acceptance and I'm sure Alpine would have provided.
Also, there was a count of Stachybotrys that was too high to be considered safe. The home seller tried to convince all parties that the count was acceptable, which it was not (I will say that there is no national or government standard so this is somewhat debatable). Alpine had a relationship with one of the real estate agents, which is why we called them. With all the pressure to make this mold issue go away due to threats to the transaction falling apart, Alpine stood firm and did not cave on their stance that the mold level was not safe for me and my family.
This was not a huge job and Alpine did not benefit greatly financially. Even so, they took the criticism and this 1 star review to ensure the right thing was being done.
These guys are great! Wouldn't use anyone else.read more
Sam and Jose went above and beyond cleaning air ducts in our home. We have 2 heating units and 8000 square foot home. It went from being very dirty to looking like brand new! They were very professional. The process was explained to me. Sam and Jose cleaned up and my house looked better than when they arrived! Thank you Alpine. I will recommend you to all my friends!read more
Sam and Jose arrived a few minutes early and went right to work. They were very professional and explained everything to me. In a very short time, they had everything done and even vacuumed all the areas where they had been. The whole house felt so much cleaner right away. I noticed how well they worked together...very courteous to each other which was nice to see. An excellent experience!read more
Sam & Jose were awesome! I knew my ducts after 40 years of remodeling and normal use would be dirty. They were more than happy to go through the whole process with me and took pictures before and after each vent. Very professional and great to work with. I would recommend them to anyone thinking they needed this service. After they were finished Sam went through what they found and what they completed. Great service - great guys!read more
I just had my air ducts cleaned by an outstanding crew of Sam, Noah, and Jose. They were personable, professional, explained the process well, were neat, and paid attention to detail. I am very pleased with their services today and look forward to enjoying a much less dusty home. As an aside, Sam even hung a mirror which was too heavy for me and Noah helped move a bed slightly. Great guys and a credit to your business!read more
Sam and Jose cleaned our ducts and were very professional and knowledgeable. They gave me pointers along the way and kept me very informed during the whole process.
This was the best customer service I have received from any crew that has come to my home to perform work. I recommend them 100%.read more
Sam & Jose cleaned our ducts and did a wonderful job. They took care of our first level and basement while John & Chris worked on the 2nd floor. Both crews were polite & kind. Alpine group is always prompt, courteous, & professional. They were extremely mindful of protecting our home from damage, wore shoe covers, & worked quickly. I would highly recommend Alpine group for any of your air duct cleaning needs. I've used them with my clients for Mold Remediation and they are also outstanding.read more
Sam and Lionel were very professional. They did a wonderful job cleaning our ducts, I can already notice a difference in the air quality. They took great care moving their equipment throughout our home. Upon arrival they introduced themselves and located all supply and return vents and then got to work. I would definitely recommend Alpine Group!read more
I am old school. I Didn't really buy into the mold craze. We were blindsided by a mold sighting in our crawlspace after only living here for 15 months. Sam and the other two men made our crawl space look NEW. You can actually see the wood grain, new vapor barrier too. I highly recommend this Team.read more