Indianapolis Dryer Vent Cleaning

“Failure to clean” the leading factor contributing to clothes dryer fires

December 4, 2013 Comments are off

The Federal Emergency Management Agency’s (FEMA) U.S. Fire Administration (USFA) issued a special report today examining the characteristics of clothes dryer fires in residential buildings. The report, Clothes Dryer Fires in Residential Buildings (2008-2010) (PDF, 612 Kb), was developed by USFA’s National Fire Data Center and is based on 2008 to 2010 data from the […]
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Helpful Articles

“Failure to clean” the leading factor contributing to clothes dryer fires

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Alpine Group is Hiring Crew Leaders and Technicians

Customer Reviews

Google Rating
4.9
Based on 115 reviews
Alpine Group
4.9
Steve Valdiserri
14:16 15 Feb 24
Dave and Alpine cleaned out our ducts and did incredible work. They got me scheduled within 5 days and the process was seamless. Kenny and Jose were incredibly professional, kind, and courteous throughout the entire project. They were in at 930 AM and out by 2 PM completing a 6,000+ sq ft job. Efficient and high quality work.Highly recommend to anyone needing their ducts cleaned.
Kaleesha Thompson
22:05 25 Jan 24
Dave Adams and the Alpine Group are honest and principled professionals who conduct their business with integrity and stand behind their work. We have used the team for several projects including mold remediation, crawl-space cleaning and insulation installation. Not only do they do an incredible job of caring for the property and leaving it better than they found it, the team works hard to ensure the client is satisfied with their services. The Alpine Group is who I recommend to my buyer and seller clients and who I call first on my personal property as well.
William Johnson
11:44 27 Dec 23
The folks from Alpine Maintenance Services performed a mold remediation of the crawlspace under our home.They are fast, competitive in pricing and their work is simply outstanding. They have our highest recommendation!
Brittany Spence
22:33 30 Nov 23
We had Alpine Group do mold remediation in our attic after we purchased a new home. There was an unfortunate incident where a worker lost their footing and a container was accidently dropped through our ceiling in the process. Alpine contacted me immediately and made sure the ceiling was restored to its previous condition and the hole was patched in three days! The contractors they sent were fantastic! I received multiple calls from them apologizing and making sure the problem was remediated to our likeness. Alpine stands behind their work and were a pleasure to work with!
Martin Lammers
14:37 24 Oct 23
Great work and a great value to help maintain our home. Dave and the team were great to work with!!
Jeff Hayden
16:03 08 Sep 23
Cheryl LeValley
12:13 31 Aug 23
Had a great experience with Alpine Group from beginning to end. Bought a condo that had mold on the drywall around the furnace ductwork. Mark was able to come out during the inspection process to help identify the problem and came up with a few solutions. He definitely eased my mind about moving forward with closing on the property. Sam and another gentleman completed the work this week and I am very pleased. I also had the ductwork system cleaned out at the same time as the mold remediation. Super friendly and very experienced staff.
Philippe Barzin
01:04 11 Aug 23
I am thrilled to wholeheartedly recommend Alpine Duct Cleaning. After moving into our new house, we faced the challenge of construction debris in our vents, causing dust and aggravating allergies and asthma for my wife and daughter.Heather’s planning was impeccable, and the cleaning crew, led by Sam and Jose, was exceptional. They explained every step, were friendly yet professional, and transformed our home in just three hours. The improved air quality has already made a significant difference, and my family is breathing easier.Alpine Duct Cleaning’s excellence is truly remarkable. Their expertise, professionalism, and dedication have brought undeniable improvement to our lives. For anyone seeking top-notch service, Alpine Duct Cleaning is the clear choice.With gratitude,
George Almquist
18:40 23 May 23
Dan came to my house within 2 hrs for a mold inspection. Was very detailed and found all of my issues. Dan is great guy and I appreciate the super quick service. More companies in area should be like this company.
Audra Long
19:04 03 May 23
Alpine group did a great job cleaning our air ducts. They were professional and treated us very fairly. I would use them again!
Jamy Engebretson
16:57 02 Feb 23
I have had the opportunity to work with Alpine Group for two different needs and the work and customer service is amazing. Dave is a no nonsense, practical thinker, and I am terribly appreciative of the service they have provided to my family. I will always recommend them!
Nathanael Ginn
19:27 04 Jan 23
Sam and Tray were fantastic! They finished the job a couple hours early and knocked out the dryer vent, HVAC, and insulated our attic in one day. Did not interrupt me any more than they had to to get the job done. Would highly recommend Alpine based on this experience.
Reagan Gamache
17:37 29 Dec 22
Sam and Jose did a fantastic job cleaning our HVAC ducts! We recently bought an older home and desperately needed the ducts cleaned to get rid of lingering smoke smells from a previous owner and help with my husband's terrible allergies. Not only did they clean our ducts, but also cleaned up after themselves too. They vacuumed and had everything looking even better than they arrived. Sam did a great job educating us about our system and making sure everything was taken care of appropriately.We are thankful for Alpine Group and will definitely be calling them in the future. I highly recommend them!
Brenda Dove
20:05 30 Nov 22
Sam and Caleb cleaned my air duct’s today. Very happy with the work they performed and professionalism. I would highly recommend Alpine.
Wayne Walker
20:06 19 Oct 22
Sam and his assistant arrived at our home right on time and set about cleaning our ducts right away. They were thorough and cleaned up after themselves and also identified a problem with our HVAC as well as gave suggestions for repairing it. I would not hesitate to recommend Alpine Group to anyone for any of their services, as they are honest and professional.
Janice M
17:54 18 May 22
All the people we interacted with at Alpine were awesome, friendly, competent, responsive and reliable! I can highly recommend them! Awesome experience from start to finish! Thanks so much!!!
Michael Gray
18:42 24 Feb 22
Just purchased a home and had a moisture issue in our attic, and our realtor recommended that we call Alpine Group. Mark came out and was able to help identify the problem, and even though our particular issue was not something they were able to fix, he went out of his way to find a good company to refer us to and possible solution. Even though my interaction with Mark was brief, it was quickly evident that he's a trustworthy guy that truly cared about our situation. I'll keep Alpine in mind for any future projects that they will be able to help with.
John Palmer
16:15 08 Feb 22
Our home is 130 years old and a bit of a beast to tackle. We've needed our ducts cleaned ever since we had to trench our basement and kicked up a bunch of dust. With two furnace units and a patchwork of ducts, we've had multiple vendors turn us down over the couple of years we've been in the house, due to the difficulty and size of the job.From the start, Alpine Group's office staff were phenomenal– Heather was on top of the communication and scheduling was painless; I even got a call the morning of when the techs were running a few minutes behind due to the snow.Scott, José, and Austin were absolute pros who managed to knock out the entire job in a day, and even took the time to address some extra issues they noticed with our furnace and ducting; rattling and poor seals, plus dust in the actual machinery. They also found a duct that was absolutely full of construction debris– nails, drywall chunks and even 6-inch pieces of 2x4– that they fully cleaned out, filling and hauling a hefty garbage bag.We've had other duct cleaners in this house since we moved in and Alpine was the first to notice! They are not the bottom dollar vendor, but I'm confident no one is more thorough and will absolutely call them again, especially with these guys at the helm.
Don Flick
02:02 15 Dec 21
We’ve owned our home 33 years and never had our ducts cleaned. I wanted to find a reputable company to do the work, and I chose the Alpine Group due to all the great reviews they have received on Google. I wasn’t disappointed. Sam and Trey were punctual, courteous, professional, and easy to work with. Their work was fantastic. I enthusiastically recommend the Alpine Group.
Carolyn Schmitt
18:32 08 Oct 21
Alpine was super responsive, from the time we reached out for a quote to the time the job was completed.Brad and Michael added insulation to our attic and cleaned our HVAC ductwork and our dryer vent too. Both were friendly, cheerful and got the job done. I'll reach out again the next time our dryer vent needs to be cleaned for sure!
Zach Hall
16:03 06 Oct 21
Great staff. Great work.
Clay Cole
14:29 23 Sep 21
I've used Alpine Group for crawl space work three times now and each time has been a 5 star value. I called Monday about an issue with my sump pump, the came Tuesday to inspect, and thanks to a cancellation at another site they were able to do the work Wednesday. The job was done well and at a price I was very pleased with. They are not only greatly appreciated, but highly recommended.
Barbara Ullman (Barb)
14:46 24 Aug 21
Ron came out and checked our insulation because I was having particles come through the vents. He assured me that everything was ok and it was probably just paint residue with condensation coming through the vents. Would HIGHLY recommend Alpine.
Tari Blevins
17:29 22 Aug 21
All employees were professional, knowledgeable, informative, respectful.
Adam Goodwill
18:49 04 Aug 21
We had Alpine perform some mold remediation in our home. Nobody ever wants to even meet mold remediation folks because it means you have a problem you didn't want and probably didn't plan for. Weirdly, I liked getting the chance to interact with Alpine.They were absolutely fantastic. From the time we called it was only a day or two until they had us inspected. They gave us a quote that was less than half the cost of one of their competitors. They performed more service than their competitor planned to perform and, through the whole process, they were genuinely delightful to work with.I can't think of the words to adequately express how strong of a recommendation I would give this business. Highly recommend.
david fairman
21:50 09 Jun 21
Very professional went over the whole process in detail and made sure we were happy with the end result
Matt Erickson
20:41 24 Apr 21
I asked Alpine to come out and assess the work one of their competitors had recently performed, air duct cleaning. My house is 55 yrs old and I'm on a slab with in-slab air ducts. I suspected their competitor did not do a very good job.Kevin the project manager came out, arrived on time and took his time to patiently listen to my story. I explained I had been experiencing significant sinus issues in previous months after WFH for over a year. Kevin was awesome. He really took his time to walk the house with me and look for signs of mold and then took out a flash light amd found a way to insert it into a few of my ducts, taking a picture with his cell phone. We easily saw that the previous company cleaned the first 3 feet or so but left a lot of dust amd debris in the back half of the ducts.Kevin was a true professional, taking care to not discredit his competitor and gave me suggestions on how to approach them for a 2nd pass. He looked around carefully and could have pushed a mold test but agreed with me there was o obvious evidence of a mold problem and simply left me with the option to run a test if I so chose. At my request he also gave me a competitive quote to further clean my ducts and took the time to explain Alpines process.I will be contacting the company that originally cleaned my ducts but honestly, I am tempted to simply pay Alpine to do the job and wish I would have hired them in the first place. Kevjn did a great job of building trust and sizing up the situation with me. I offered him a small.tip for his efforts but he politely declined.While I have not yet hired Alpine to do any work, given my experience with Kevin, I would do so with confidence and very well may in the near future.Excellent customer service, Kevin. You represent Alpine very well. They should give you a raise! Well done sir.
Beau Badeaux
19:27 29 Mar 21
I hired Alpine Group for some (dreaded) mold remediation. They exceeded my every expectation, and set a new bar for what level of service I will look for in inviting other service companies into my home in the future. I'm not sure I've never felt as appreciated and taken care of as a customer as I have having Alpine Group do work for me. They did not stop at just doing the work they were hired for, but went the extra mile to make sure the issue was completely resolved.If you're looking for mold remediation services, I feel entirely confident that every penny spent with Alpine Group is worth it.
James P.
09:22 25 Mar 21
I hired The Alpine group to do some insulation work in my attic. Scot, Trey, and Edgar were very friendly and professional. They did a great job and I had no complaints. I would definitely consider using them again if needed.
Shaun Stapleton
15:11 18 Mar 21
Sam and Jose showed up right on time at 8:30AM ready to get down to business. They both were so professional and kind. They took me through step by step what would be happening in terms of the air duct cleaning and went about their business.The whole process from start to finish was exceptional. I look forward to working with the Alpine Group again on future projects and hope that Sam and Jose will be my technicians again!
Janice Bell
19:24 17 Mar 21
Andy and Michael arrived a little earlier than the appointment which was fine by me. They were here to install insulation in my attic and did an awesome job!! They explained what they were going to do and what results I should see. They were friendly, courteous and very professional. I'm looking forward to working with this company again. I would recommend this company to anyone.
John
13:42 10 Mar 21
Very friendly and did a great job! One of my ducts was so clogged with dust that one of the guys took a picture and we all had a good laugh about it. Will hire them again when my ducts need cleaning again.
Martha Ellen Talyor
18:05 20 Jan 21
We had Alpine come out for our mold remediation. Cannot say enough good things about this company. Tracey, in the office, was professional, responsive, and thoroughly understood what we were looking to get done and assured us that we would be more than satisfied with their work.When the team (Edgar, Michael, and Devante) showed up, they did an excellent job and also were efficient with their work.We had the work inspected afterward, and the inspector said that “it was like it wasn’t even there” - which was music to our ears.Thank you, thank you, thank you!!!
Sara Devaney
17:20 18 Dec 20
From the start working with Kevin, the estimator, was great. Then came the attic insulation team. They were excellent. Edgar and Michael just simply did an excellent job. They repaired some duct work and added insulation and baffles to our attic. I would highly recommend Alpine Group.
Zac Fronterhouse
21:20 02 Dec 20
Scott and Jose were extremely professional. When they arrived to my house they explained to me everything they were going to do. They performed exactly what they said. I have two small kids with two gates for our stairs. They were very good about closing the gates behind them so my one year old wouldn't fall down the stairs. They wore masks while inside my house (during Covid-19). They cleaned up every spot they performed. We are very happy with our experience and this company. Highly recommended. Be sure to ask to get on their 'cancellation wait list' if the lead time is longer than you'd like. They got me in five days after I called because of a cancellation. This was three weeks before my scheduled appointment.
Bonnie Slonim
21:26 01 Dec 20
Highly recommended! Dave and everyone at Alpine are so helpful, professional, and friendly. They always reply quickly. Our crawl space was very wet and moldy; Dave's crew was professional and fixed it right. We were very impressed with his knowledge and solutions, and with the crew who did the work. It was a major remediation, but Dave & co. were fair and fast, and the work was well-done and worth the cost. The result: Two years later the hygrometer reading in the crawl space has stayed between 35-45% humidity, and HERSTMI testing indicates that Alpine's remediation took care of our mold problem and made our home a safe environment. We often have overnight guests, and several allergy-sufferers have told us that they breathe better at our house than anywhere else. On top of all that great work, Dave has been responsive to our follow-up questions, and has offered helpful suggestions.
Nancy Preston
16:48 25 Sep 20
Alpine cleaned our ducts & vents today and we had a great experience with this service. The two representatives were professional, prompt, and courteous. The entire process was comfortable and efficient. Thanks guys!
Monica Theriac
12:10 18 Sep 20
Christopher & Scott came out this week to clean our air ducts and we could not be more pleased!! We recently moved into our house and did not realize the extent of how dirty our air ducts were, the job was a LOT more extensive then what we had thought. That did not stop Christopher & Scott they stayed 3 extra hours and did not stop until the job was done and they made sure they didn't miss a thing. They were so professional and efficient, and amazing to work with. We could tell an instant improvement in air quality and are so glad we got the ducts cleaned. I would highly recommend this company and are so very impressed with their service! -Monica (Indianapolis)
Anna Stein
21:19 13 Sep 20
Sam and Michael cleaned the ducts in my "new" home last month. They were professional and pleasant, worked quickly, and would occasionally call me over to explained things as they went, which I greatly appreciated. I'm very glad I purchased this service!
Brent Coe
10:40 26 Aug 20
Lynne Harrison
02:58 26 Aug 20
I’m happy to second every positive comment Shannon made about Sam and Mike! Very prompt, courteous, professional and pleasant. Highly recommend! Thanks to them both for a great job!
Bruce May
22:32 24 Aug 20
I had originally scheduled Alpine to do some mold remediation work on a home I had just purchased. While here I discovered that my dryer vent was clogged. I was able to call the office and get the work done on the same day.Christopher and Zack, the two techs were friendly and professional, and happily got the job done.
Juliet Hardesty
16:34 19 Aug 20
Sam and Michael were great! Sam even showed me before and after pictures of the ducts. Super nice and helpful. Thanks so much!
Shannon White
18:33 18 Aug 20
Sam and Michael were absolutely amazing! They showed up early to clean the air ducts in our facility, were friendly and professional, and did an absolutely stellar clean-up job once their work was complete. Everyone at Alpine group was responsive, and efficient. This was a fantastic customer service experience. Our air ducts hadn't been cleaned in years, so this was quite a job. I would highly recommend Alpine Group for your air duct cleaning needs. Our facility looked better when they left than when they arrived, and I really appreciated the before and after photos of our air ducts so that I could see the change. Definitely consider using this business; I know I would gladly call on them in the future.
Nick Schleicher
19:34 11 Aug 20
Sam & Michael cleaned our ducts today. They were both extremely friendly. It was clear to me that they enjoy their job. They explained everything they were going to do at the beginning and provided me with updates throughout the process. They were professional and truly the nicest individuals I have ever had conduct work in my home.
Neelan Scheumann
14:03 06 Aug 20
Sam and Jose came out today and did a great job getting our ducts cleaned out. They were able to clear several blockages in our ducts the were a result of construction debris from the homeowner before us.Any time they found something new they came to show us what was going on and clearly explained what they were doing.I would highly recommend using the Alpine Group!
T Young
13:35 05 Aug 20
Michael & Christopher did a great job cleaning my air ducts/vents! They arrived early, and were very professional and courteous. They explained the process and answered my questions (without skipping a beat) to ensure I had a full understanding of the work being done.I've used Alpine Group in the past, and have recommended them to family and friends alike.Thanks again, Christopher & Michael!Tara Young
Maureen Martin
04:16 31 Jul 20
Sam and Michael did a wonderful job. They were very thorough, explained things well, showed where the previous company we had used did a poor job (we had suspected this before as well). Even discovered there was a metal piece in one of our vents that was reducing airflow. We will definitely be using them in the future and highly recommend them. Worth the cost for a job well done!
Molly and Tina Morris
21:59 25 Jul 20
Jay and his sidekick were very professional and courteous. Price was competitive and I think our hardwoods were cleaner when they left compared to when they arrived! Wore shoe coverings, laid down mats to walk along, arrived on time. They found soda cans and a golf ball and probably sucked up enough dog hair to create another pack of pups in our year 1900-built home! Made a difference with our allergies. Would highly recommend Alpine Group, without hesitation. Thanks guys!
Kate Schink
14:08 24 Jul 20
Thank you so so much to Sam and Jose. They were both incredibly kind and professional, and especially patient with our dog. Sam even took time out to show me our unit in the basement and point out something that concerned him. I always try to stay well-informed about our house (being first-time owners) and I greatly appreciated getting educated on something I never would have thought about. I could not have had a better experience. Aside from the service, we have noticed an immediate difference in our air quality. No more sneezing and runny noses from dirty ducts! Even our pets agree.
Roy Wagner
16:03 09 Jul 20
Sam and Jose' called to let us know they were on their way and they arrived on time as scheduled. Both guys could not have been more professional and courteous. Sam explained the entire process thoroughly before they began.Due to the Covid virus both men wore the appropriate masks while inside our home and communicating with me. They also wore shoe coverings whenever they were inside as well.They inspected our system and went straight to work. They did a fantastic cleaning job and showed me how much dirt and debris they removed from our air distribution system and our dryer vent.When completed they removed all of their trash and vacuumed the house everywhere they accessed our registers. They also sealed all the access holes they cut into our ductwork where they are airtight.I would highly recommend Alpine to do your duct and dryer vent cleaning. Very good experience. I will definitely recommend Alpine and continue with them as a repeat customer. Thank you !!!
Taylor Studebaker
15:49 19 Jun 20
I would highly recommend hiring Alpine Air Duct Cleaning. I called multiple companies for quotes. The pricing was in line with the competition. However, what made them stand apart is the lady who answered the phone - she was extremely informative and customer focused! Sam & Michael arrived at my house on time. They were both extremely professional and friendly, and answered every question I had. This meant a lot to me, since this is the first time I have had my air ducts cleaned. When they showed up I knew I picked the right company! Great work all around!!
Nancy Bunch
15:27 18 Jun 20
Alpine Group was extremely professional and performed a great job cleaning our air ducts. Sam and Will were the reps and both pleasant, informative and professional. I would recommend Alpine for this service.
Holly Sutton
23:25 21 May 20
Alpine Group's excellence began with the first contact scheduling an appointment. To say I'm thrilled with Sam and Michael's work cleaning our air ducts is an understatement. They were professional and a joy to work with. Alpine Group is a company I will be recommending to all my friends!
Raymond Fontana
15:17 11 May 20
Sam and Tony were fantastic. Did a professional job and we noticed an immediate difference. Money well spent.
Tim Houterloot
00:11 02 Mar 20
Great attention to detail, reasonable and very timely
Michael Lynam
19:08 24 Feb 20
We recently had some repair work done to our 1976 built home, and the amount of dust stirred-up following that work led us to think we should have our ducts cleaned. We contacted our HVAC company, and they recommended Alpine. We called, and they scheduled us for one week later. The Alpine crew: Sam, Jose and Michael arrived punctually as scheduled and did a fantastic job! We had never had our ducts cleaned before and didn’t know what to expect. Sam not only explained the process during the initial walkthrough, but kept me advised throughout the process about what they were finding and how our system is constructed and working. They moved and replaced all furniture that needed moving to access registers, and totally cleaned up room by room afterwards. The whole job only took about 3 hours; and I honestly can’t say enough about how thorough, professional and courteous those three guys were! Thanks and kudos to Sam, Jose and Michael for a great job! We highly recommended Alpine!
Eileen White
17:41 05 Feb 20
Sam and Jose are doing an awesome job as we speak! It’s nice to have the thorough explanation of what they are doing as they do it, and they even show me things that are interesting or are causing issues, like a random filter the old owners had wrapped around the vent in the bedroom, causing obstructed air flow. I’m very happy we chose this company, he even sends me the pics of the before and after as he goes. Great customer service, honest and kind the whole time!
Kyla Snoddy
18:01 28 Jan 20
Sam and Kenny were at our home today to clean our vents. They were early for the appointment which is always appreciated, and were very professional in their duties. When they arrived I had just put our baby to sleep and they worked without even waking him. They were great and should both be given raises immediately.
Holly Semler
18:42 14 Jan 20
Both Sam and Jose were wonderful in all aspects!! Highly recommend them! Will use them again! I have never seen such prompt, well mannered, precised, well informed hard workers!! They left my house cleaner than upon arrival.
Mario Massillamany
21:42 03 Jan 20
Sam and Jose did a great job cleaning the air ducts at my house. You guys are lucky to have them. Quality work.
Zac Adkins
19:03 30 Dec 19
Sam and Jose were great to work with and I would definitely recommend them to anyone!
RYAN BOESTER
17:12 19 Dec 19
Jose and Sam were awesome. Did a great job and customer service couldn’t be better
Erika Jordan
13:38 25 Nov 19
I had my air ducts cleaned 2 weeks ago by Sam and Lionel. They were very knowledgeable and explained everything to me about the process of air duct cleaning. I was very impressed by their work. My air ducts look brand new. They were very personable and they exhibited great customer service.
Steve Cox
14:49 08 Nov 19
Steve and I can't say enough good things about the service we received from Alpine. Our house is 20 years old and the ducts had never been cleaned. They came in and completely cleaned them out, helped us get the best filter for our furnace, identified a few things that needed to be fixed and then fixed them for us. These guys are AWESOME!!
Mike Dowling
12:08 07 Sep 19
Kevin is professional and thorough. I would highly recommend Alpine, and Kevin, to anyone seeking this type of service.
Han Solo
22:16 06 Aug 19
Workers were very accommodating, thorough and professional.. Great company! Would refer them to others as I was....
diane alerding
19:26 29 Jul 19
After receiving a quote of $7000 from another mold treatment company, we called Alpine, a certified mold treatment company, for a second opinion. After checking the whole attic and the crawl space, he said we didn’t need any treatment for mold at this time. We had had his company do work for us at a previous time, and were very impressed with them at that time too. Very honest and capable. I’d highly recommend Alpine!
KEN REITA
01:08 21 Jul 19
We had recently purchased a house built in the late 80's. From an inspection of the vents there was a large build-up of dust and debris and also remnants from pets. Sam and Chuck from Alpine did fantastic work getting our ducts cleaned. You can actually see the silver again in the flex pipe. Very positive experience overall and I'm pleased with the results.
Matthew P.
17:37 08 Jul 19
I recently used Alpine for some attic mold remediation and improvements in attic ventilation. I thought the whole process was smooth, that they gave honest opinions and fair pricing, and all the staff were good to work with. Sam and Charlie completed the work and they did a great job communicating with me, explaining the work, and cleaning up.
Scott Chinnici
20:40 25 Jun 19
These guys know their stuff, do a good job and get it done quickly and efficiently
Jacob Phillips
13:43 23 May 19
Sam and Jose did an excellent job of setting up and communicating the process. They were efficient, friendly, professional, and meticulous. Worth every penny. Highly recommend Alpine Group. Thanks Sam and Jose!
Brady Gurganious
00:19 20 Apr 19
Our technicians were on time, did a thorough job, and we're incredibly polite and courteous the entire time. Would recommend and likely will use again for other services.
Jeremy Paris
14:34 19 Apr 19
Alpine Group has been great. It was very simple to get on their schedule. Sam and Jose showed up on time in the AM, did a great job of setting up and communicating the process. They were efficient, stayed busy, sent pictures of what they were seeing, and cleaned up after they were finished. Very professional and an overall good experience.
Jim Catanzarite
13:32 19 Apr 19
Did an awesome job and staff was extremely friendly and accommodating.
Andrew Scruton-Wilson
01:17 18 Apr 19
Sam and team were extremely professional today. Very happy about the informaron I learned. Highly recommended, respectful, ontime, and efficient.
Afia Griffith
18:42 10 Apr 19
Sam and Eric were very professional. Because this was the first time to get the ducts cleaned they helped me understand the process.
Robin Davis
16:08 05 Apr 19
We had Alpine clean our air ducts and dryer vent. Kenny & crew was great! They were prompt, courteous and hard workers. Tracy and Heather in the office were so helpful and took the time to explain everything to us. I would highly recommend Alpine. We will most definitely hire them again for these services.
Tom Larkin
17:08 02 Apr 19
Sam and Noah did a fantastic job! We noticed that the air quality in the house was much better, even before they completed cleaning the air ducts. They were very professional, courteous, very neat, meticulous and answered all questions. We could not have asked for a better experience from these two fine gentlemen.
Zach Wise
13:02 29 Mar 19
Dave was prompt and concise getting me my quote. When the day came to get insulation in the attic of a project I was supervising, Sam, Nick, and Eric got the job done quickly and efficiently. This company exceeded my expectations and I look forward to using them in the future!
Nam Theo
15:18 28 Mar 19
Great service. Kevin Haas showed right on time to provide estimate with a very understanding and friendly attitude. The quote was very reasonable. Even the lady who called to schedule an appointment next day for me was extremely friendly, also provided some discount for the job. The crew - Sam & Eric showed on time and provided some information on what they were going to do. They did a great job, kept everything clean and very friendly. I am very satisfied with everyone who I talked to from this company. I already recommended Alpine to 2 of my friends and they are looking forward to get services done by this company.
Susan Fite
02:36 22 Mar 19
Sam and Jose did a fantastic job at my home. They were efficient, professional and thorough. I would highly recommend this company!
Luanna
02:01 14 Mar 19
Sam and Jose arrived early. They were professional and courteous, explaining all they were doing. They cleaned up nicely. I will use this company again. Thanks, guys!
Jennifer Breaux
04:22 26 Feb 19
Sam and Jose did our air duct cleaning after major renovations, and they were wonderful! On time, respectful, knowledgeable and thorough. Will definitely use Alpine in the future!
Kresta Cleland-Johnson
14:22 09 Feb 19
Great service and quick to respond to our vent issue. Christopher and Jeff did an outstanding job and fixed the problem. Dave Adams is a terrific guy to work with.
Joe Harvey
16:43 29 Jan 19
I am old school. I Didn't really buy into the mold craze. We were blindsided by a mold sighting in our crawlspace after only living here for 15 months. Sam and the other two men made our crawl space look NEW. You can actually see the wood grain, new vapor barrier too. I highly recommend this Team.
paul johnson
19:22 17 Jan 19
Sam and Jose were the crew that came out to clean our ducts.No problems to speak of. timely, professional, curtious, and friendly. explained what as happening and got it done.
Rachele Willett
18:43 02 Jan 19
Sam and Lionel were very professional. They did a wonderful job cleaning our ducts, I can already notice a difference in the air quality. They took great care moving their equipment throughout our home. Upon arrival they introduced themselves and located all supply and return vents and then got to work. I would definitely recommend Alpine Group!
joni mercer
16:20 10 Dec 18
I just had my air ducts cleaned by an outstanding crew of Sam, Noah, and Jose. They were personable, professional, explained the process well, were neat, and paid attention to detail. I am very pleased with their services today and look forward to enjoying a much less dusty home. As an aside, Sam even hung a mirror which was too heavy for me and Noah helped move a bed slightly. Great guys and a credit to your business!
Heidi Rosenbaum
13:59 10 Dec 18
Sam and Jose were fantastic! Answered all my questions and addressed all my concerns. Great experience and I highly recommend Alpine!
cris martin
20:48 31 Oct 18
Sam & Jose were awesome! I knew my ducts after 40 years of remodeling and normal use would be dirty. They were more than happy to go through the whole process with me and took pictures before and after each vent. Very professional and great to work with. I would recommend them to anyone thinking they needed this service. After they were finished Sam went through what they found and what they completed. Great service - great guys!
Chrisanthi K.
23:14 29 Oct 18
Sam and Noah were very efficient and did a great job cleaning my vents. Highly recommend!
Kevin Harrold
18:40 16 Oct 18
Great service! Fast, knowledgeable, and professional staff. I would definitely recommend Alpine to anyone needing duct cleaning service.
Susan Simons
15:16 12 Oct 18
Sam and Jose arrived a few minutes early and went right to work. They were very professional and explained everything to me. In a very short time, they had everything done and even vacuumed all the areas where they had been. The whole house felt so much cleaner right away. I noticed how well they worked together...very courteous to each other which was nice to see. An excellent experience!
amy ziegert
21:10 10 Oct 18
Sam and Jose went above and beyond cleaning air ducts in our home. We have 2 heating units and 8000 square foot home. It went from being very dirty to looking like brand new! They were very professional. The process was explained to me. Sam and Jose cleaned up and my house looked better than when they arrived! Thank you Alpine. I will recommend you to all my friends!
CAHewitts
16:33 11 Sep 18
Had a brand new ac unit installed due to mold and hired alpine to come clean the vents. After their initial work on my vents I noticed an issue with debris inside my unit. I contacted them and the owner responded. He was very professional and concerned. The owner made sure to send multiple people as soon as he could and have them not only clean the unit, but also the areas that might have been affected from the debris. All of this at no cost. I appreciate the quick response from the owner and the quick correction of the issue.
Tim Knickerbocker
20:37 03 Sep 18
I was involved in the transaction that led to the 1 star review from the other user on this page. In contrast to what was said in that review, the quote that was provided for the remediation of a basement in a home was sufficiently detailed. The quote it self was provided expeditiously to meet our closing deadline to the credit of Alpine. The quote was reviewed by all and approved. Only during the billing were there objections to the level of detail. This was not the fault of Alpine. If there were issues with the detail, they should have been addressed before acceptance and I'm sure Alpine would have provided.Also, there was a count of Stachybotrys that was too high to be considered safe. The home seller tried to convince all parties that the count was acceptable, which it was not (I will say that there is no national or government standard so this is somewhat debatable). Alpine had a relationship with one of the real estate agents, which is why we called them. With all the pressure to make this mold issue go away due to threats to the transaction falling apart, Alpine stood firm and did not cave on their stance that the mold level was not safe for me and my family.This was not a huge job and Alpine did not benefit greatly financially. Even so, they took the criticism and this 1 star review to ensure the right thing was being done.These guys are great! Wouldn't use anyone else.
Marshall Dyer
03:05 06 Aug 18
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